Privacy Policy
Effective Date: 28th October 2024
1. Introduction
Welcome to Kings Gardening Nursery. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).
2. Data Controller
Kings Gardening Nursery.
[email protected]
Kings Gardening Nursery,
Withy Road,
East Huntspill
TA9 3NW
3. Data We Collect
We collect and process the following personal data:
– Name: To identify and personalize our communications with you.
– Email Address: To send you updates, newsletters, and respond to your inquiries.
– Payment Information: To process your payments securely via our payment processor, Stripe.
– Website Usage Data: This includes information about how you use our website, such as IP address, browser type, pages viewed, and the date/time of your visit.
4. How We Use Your Data
We use your personal data for the following purposes:
– Communication: To send you newsletters, updates, and respond to your queries.
– Customer Support: To provide you with assistance and support regarding our services.
– Payment Processing: To process your payments securely through Stripe.
– Website Improvement: To analyse website usage and improve our website and services.
– Marketing: To provide you with information about our products and services that may be of interest to you.
5. Legal Basis for Processing
Our legal basis for collecting and using your personal data is based on:
– Consent: When you provide us with your personal data to receive newsletters, updates, or to respond to your inquiries.
– Legitimate Interests: For purposes of direct marketing, improving our services, and website analytics, provided these interests are not overridden by your rights and interests.
– Contractual Necessity: To fulfil our obligations to you when you make a purchase.
6. Data Sharing and Disclosure
We do not share or disclose your personal data to third parties except:
– Service Providers: Who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
– Payment Processor: We use Stripe to process card payments. Stripe collects and processes your payment information securely. For more information on how Stripe handles your data, please refer to the Stripe Privacy Policy (https://stripe.com/gb/privacy)
– Analytics Providers: To analyse website usage and improve our website and services.
– Legal Requirements: If we are required by law to disclose your personal data.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
8. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
– Right to Access: You have the right to request copies of your personal data.
– Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your personal data, under certain conditions.
– Right to Restrict Processing: You have the right to request restriction of processing your personal data, under certain conditions.
– Right to Object to Processing: You have the right to object to processing of your personal data, under certain conditions.
– Right to Data Portability: You have the right to request transfer of your personal data to another organisation, or directly to you, under certain conditions.
10. Exercising Your Rights
If you wish to exercise any of your rights, please contact us at:
– [email protected]
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
– [email protected]
14. Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: ICO Website
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Kings Gardening Nursery
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